Order Manager + ShopKart = Smart Store
SmartStore is when you have both ShopKart and OrderManager and they are link together to work for the marketing/forward facing aspect (what the customer sees) and the job production/management (what the employees need) to provide a complete business management solution for your store operations.
Here is a list of some of the benefits you get when both products are used:
- When an order is received on ShopKart, import the order directly into OrderManager to begin processing the order.
- Use your ShopKart database of products as your main database and import all those products into OrderManager so your product information matches.
- Use the showroom feature on the store website to display your prices on your products in your brick and mortar showroom.
- Update product information in OrderManager, and if that product is linked to a ShopKart product, the item is updated within your website.
- With a PayJunction merchant account, you only need one merchant account for both ShopKart and OrderManager.
- Employees can use your website as a sales tool when helping customers on the phone or in the showroom, then enter the order efficiently into OrderManager.
And much more....
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I cannot imagine running my business without both BizWizard Order Manager and ShopKart. Order Manager has streamlined our order entry process and has eliminated the need to go searching for previous orders when a customer places a reorder. Another feature we love is the automatic email that goes to the customer on completion of the order, saving us the time it takes to call. Because Order Manager requires us to indicate where each order comes from, we have been able to reduce our yellow pages expenditure by over $20,000 for the next year.
ShopKart comes loaded with a great selection of products that lets you get up and running right away and it is easy to get the hang of adding new products as well. ShopKart has generated sales of many items that we just weren't selling before because we had no way of displaying all of them. Finally, NetSoft is always taking our suggestions as to improvements to both products and is constantly improving them. They are also readily available to answer questions and provide technical support for the products.
Recently we were notified that we (All American Awards in Mt. Pleasant, SC) were going to have a state sales tax audit. We were told to expect the auditor to be on location in our office for 2-3 days. Although we do our best to comply with all laws, we were nervous as I have heard many horror stories about tax collections at trophy and awards shops.
The auditor showed up on a Monday Morning, inspected our records (with bizwizIQ Order Manager a huge part of the records) and left about 3 hours later stating that she had never seen such a good sales tax report from any trophy and awards shop. She told us that we owed no tax and appreciated how easy we made her job. Thank you NetSoft Studio and bizwizIQ!
I met NetSoft Studio through our Association (APA) and have implemented their ShopKart on my website. It is fabulous and growing. What they have created is very much what I was looking for as a web store for my business and as we tweak the details I look forward to continuing to grow the store function and other NetSoft Products to help me grow my business.
Update: I just wanted to tell you that I have become a RAVING FAN of BizWizard Order Manager and NetSoft Studio! I can't thank you enough for being so patient as we have stumbled through figuring things out but after a month of actively using it, we are THRILLED.
Every time you show me something else it just amazes me. Anyway, I would be more than happy to offer up any testimonial for the software and for your company, just say the word. You ROCK!
What a great company to work with! There really are folks out there that care enormously about the awards industry. It is such a privilege to work with NetSoft Studio. We started using their software in 2010- yes right BEFORE busy season!! We decided to get as much customer information in as we could right up front. Every step of the way NetSoft has been there for us. One day last month we were having some issues with our computers. When we called NetSoft Studio for help, they recognized it was our software. NetSoft took extra time out of their day to help us get our computers running properly so their software would run smoothly.
Recently we requested some technical improvements that we needed and felt would enhance BizWizard even more. They spent several days implementing these recommendations and it looks like they are going to work out well. It is people like those at NetSoft Studio that make this industry what it is - people helping people; taking just a few minutes to make someone else's life a little easier. We are grateful to have BizWizard as part of our business and look forward to working with NetSoft Studio for many years to come!