The proper utilization of record locks in Order Manager is of utmost importance. Incorrect deletion of record locks can lead to database corruption, resulting in substantial repair costs.Here is a short video showing what to do if you encounter a record lock: Who can delete record locks?To ensure the security and control of records, it […]
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“Did you get the proof email? We have your project on hold till approved.””Never got the proof email, I need my project later today!””Can you call me when its ready to pickup?” Do you have these questions asked in your shop? If so, using the SMS messaging features in Order Manager can help. There is two […]
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“Hey Joe, did you order the stuff for that big order yesterday?””Joe, I can’t find that stuff you ordered!””Bob, did you open the box and put away the stuff I ordered? Where is it?” Do you have these questions asked in your shop? If so, using the Purchase Order system in Order Manager can help you […]
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“My site looks like everyone else’s website! We have about 200 skins, but none of them have the colors to match our company image/color scheme.” We hear this every once in a while. Did you know that you can change the colors of your website links, backgrounds, change font size and type? You can with custom […]
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ShopKart Suppliers and their ProductsIn this newsletter we are going to go over keeping your products up to date by logging into the admin portion of your website. While Netsoft does the work of updating Master Catalogs, you still need to update your website(s). It really is very easy once you understand the workflow, so […]
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What does the status of an order mean? In this newsletter let’s talk about what the order status is, best practices, and work flow with your team. Please read below about the importance of using the Trigger Event button on the bottom of all Maintain Order screens.What happens when an order is in the following […]
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How is your memory? A big order comes in at looks like it could be an annual order! Wouldn’t it be nice if you could remember to reach out to this customer in 10-11 months to try and secure the order before they go looking? Well……. you can with the use of the internal calendar […]
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In Order Manager, when you trigger a job as being picked up, the cycle of the order is not done yet! You can use system setup to send a “Thank you for your order” email after a specified amount of days. In that email a generic message is available, but you can customize the email […]
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