E-Mails | Phone Numbers | ||
|---|---|---|---|
Sales and Information: |  | Sales and Information: | (877) 370-6870 |
Technical Support: |  | Technical Support: | (775) 996-1343 |
Billing and Accounts: |  | Fax: | (775) 986-5127 |
Report Unlicensed Software: |  |
Emergency Technical Support:
NetSoft Studio is please to provide emergency telephone technical support. Telephone technical support before and after our normal business hours listed above is available for emergency style situations such as your ShopKart Site is down, Order Manager is not accessible from any computer in your network due to an Order Manager program issue.
If you have an emergency situation please call technical support phone number listed above and press option 2 for technical support. Whether it is a weekend, or right after church on Sunday, NetSoft Studio's commitment to you is our #1 priority.
After hour support for non emergency help is available at $35 per phone call / per hour.
Observed Holidays:
Our normal business hours listed at the top of this page will be temporarily interrupted in observance of the following holiday schedule:
(Emergency technical support is always available, even on observed holidays)
Holiday Observed | 2018 | 2019 | 2020 |
|---|---|---|---|
Martin Luther King, Jr. Birthday | January 15 | January 21 | January 20 |
Presidents Day | February 19 | February 18 | February 17 |
Memorial Day | May 28 | May 27 | May 25 |
Independence Day | July 4-6 | July 4-5 | July 3 |
Labor Day | September 3 | September 2 | September 7 |
Columbus Day | October 8 | October 14 | October 12 |
Veterans Day | November 12 | November 11 | November 11 |
Thanksgiving Day | November 22-23 | November 28-29 | November 26-27 |
Christmas/New Years Break | Dec 24 - Jan 2 | Dec 23 - Jan 3 | Dec 24 - Jan 1 |